General Terms and Conditions

Individuals associated with Aquaparc Le Bouveret and visiting Aquaparc Le Bouveret’s website accept the following General Terms and Conditions in their entirety and in their currently valid version.

1. Use of Electronic Communication Devices

Users of Aquaparc Le Bouveret's website are expected to be familiar with the use of electronic communication devices and the data security risks related to their use. Users agree to only use these electronic devices in a legally acceptable manner.

2. Ticket Purchasing

When a purchaser buys a ticket, they accept the arrangements regarding security, access, and additional regulations related to visiting the park. The tickets are exclusively purchased through the official website. In addition, the customer acknowledges that if these regulations are not respected, they will be not allowed to enter the park and will not receive compensation. The additional regulations will be posted on Aquaparc Le Bouveret’s website or printed directly on the tickets.

3. Customizing Tickets and Identification

Tickets are personal and non-reassignable. Tickets must be kept away from any damage caused by water and other liquids. Modifying or reproducing tickets is forbidden. The ticket must be used by the individual whose first and last name appear on it. An identification document (Identity card, passport) must be presented by the ticketholder at the park’s entrance. Aquaparc Le Bouveret may also verify the ticket's validity by using electronic devices such as barcode readers.

4. Printer Type

To print your tickets, you must use a laser or ink jet printer. The quality of dot matrix printers is insufficient. The ticket (either color or black and white) is valid if it has been printed with at least 300 dpi quality, and not in draft mode. A4 or 8½"x11" format as well as the printer type (standard), the ink type, and the toner ink level are the responsibility of the purchaser.

5. Damaged Tickets

In the event that the microstructures or barcode are damaged in any manner whatsoever, the tickets are no longer valid. If tickets have been falsified or fraudulently purchased (resulting in the alert of the competent authorities), Aquaparc Le Bouveret reserves the right to refuse every ticket and to give compensation to non-falsified ticket holders.

6. Copyright

The entirety of the Aquaparc Le Bouveret website’s content is protected by copyright law. Therefore, any downloading or copying of a page or a part of a page from the Aquaparc Le Bouveret website is allowed only if the notification of copyright and other protected terms have not been modified. In the event that such a download or a copy has been done by other means, all rights related to this information remain Aquaparc Le Bouveret’s property. It is strictly forbidden to make commercial use of the Aquaparc Le Bouveret website.

7. Limitations of Liability

Aquaparc Le Bouveret assumes no responsibility regarding personal or material damage resulting from a visit to the park. Here are some specific applicable limitations of liability:

Aquaparc Le Bouveret does not guarantee the correctness of the information posted on its website in terms of accuracy, completeness, or veracity.

Aquaparc Le Bouveret assumes no responsibility regarding damages caused by telecommunication errors, technical problems, system failure, or illegal handling of the involved computer systems, regardless of the location and the shape of the alteration. In addition, any responsibility related to damages caused by malfunctions, interruptions (maintenance included), or system overrun is excluded.

Aquaparc Le Bouveret assumes no responsibility for direct or indirect damages resulting from its services or the information on its website, except in cases of gross negligence perpetrated by Aquaparc Le Bouveret.

Responsibility related to damages caused by interconnection with other websites is also excluded. Aquaparc Le Bouveret insists on the fact that other unknown websites can result from disruptions, and Aquaparc Le Bouveret assumes no responsibility regarding the content, products, services, and other benefits provided by these websites.

Information provided by the Aquaparc Le Bouveret website is only intended for private use and for informing a person likely to visit the park. Users are hereby advised that modifications may be made at any time, without notice.

8. Applicable Law

This contract is exclusively subject to the law of the country where Aquaparc Le Bouveret operates. The appropriate jurisdiction will be defined regarding Aquaparc Le Bouveret’s domiciliation.

Privacy Policy

Because it deals with your legitimate concerns, Aquaparc Le Bouveret takes two key aspects very seriously: confidentiality and information security on the network. When you place an order or access private data in the “My Account” section of the Aquaparc Le Bouveret website, the SSL security server software encrypts the entered information before you send it to us. So it is impossible for anyone to access to your private information.

9.- Measures for Data Protection

In compliance with current regulations, and particularly with the European GDPR and the French Data Protection Act, we inform our customers that their personal data will be digitally processed by Sonia Vandenabeele for customer relations use: answering questions, sending newsletters and providing customers with any other information about our company and/or services. Data is handled by authorised Sonia Vandenabeele personnel whose role requires access thereof, including sales, accounts and claims departments, as well as subcontractors under strict instructions from Sonia Vandenabeele.

Customer data is kept no longer than is deemed necessary for the purposes for which the personal data is processed, and in any case, no longer than three (3) years after our last unanswered communication with the customer, unless the customer has requested deletion or opposed the use of their data in the meantime.

Customers can, at any time, exercise their right to rectify, delete, oppose, limit the use and transfer of their data at the following address: Bici Entertainment SA, Route de la Plage, 122, 1897 Le Bouveret - Switzerland and The customer will receive a response within one (1) month.

In the event of opposition or request for deletion by the customer of all their data, and in the event that such data is necessary for them to receive offers, information, products and services from Sonia Vandenabeele, the customer will be informed that they will no longer receive such communication.

The customer can also address their request to the French CNIL. The customer can begin by addressing their request to Sonia Vandenabeele by They will receive a response within (2) months.

Sonia Vandenabeele takes responsibility for the protection of customer data and provides measures to ensure their security, integrity and confidentiality. For more information about the Sonia Vandenabeele personal data protection policy, customers are invited to read the personal data protection charter [at the following address: …/or by clicking on the link…]. This is in compliance with articles L 223-1 and L 223-6 of the French Consumer Code. Customers can register their opposition to cold calling for free on the BLOCTEL list. Registration is valid for three (3) years in compliance with the conditions features on the

Aquaparc Le Bouveret undertakes to provide no data to a third party about customers who purchased ticket(s) on-line. All personal data shall remain confidential. Only data necessary for sales actions will be kept and can be transferred to a third party for commercial use.

Contact us

Aquaparc Le Bouveret
Tél : +41 (0)24 482 00 11
Fax : +41 (0)24 482 00 10
CH1897 - Le Bouveret

© Aquaparc Le Bouveret